Terms Of Use

Sevenunique provides, including but not limited to:

• Custom Software Development
• Website Design & Development
• Mobile Application Development
• API Development & Integration
• SaaS Platforms
• Cloud Solutions
• Enterprise Software
• AI & Automation Solutions
• UI/UX Design
• Payment Gateway Integration
• Maintenance & Support
• Digital Transformation Services

All services shall be governed by the applicable proposal, quotation, Statement of Work (SOW), purchase order, agreement, or contract.

Clients must be legally competent to enter into a binding contract.

You agree not to use our services for any unlawful purpose, including but not limited to:

• Unauthorized access to systems or data
• Distribution of malware or malicious software
• Reverse engineering
• Scraping or automated data extraction
• Credential abuse
• Phishing
• Spam or fraudulent activities

Violation of this section may result in immediate suspension or termination of services.

The Client agrees to:

• Provide complete and accurate project requirements.
• Provide all required content, logos, images, documents, credentials and technical information before development begins.
• Ensure that all supplied content is legally owned or properly licensed.
• Maintain independent backups of existing websites, applications and business data.
• Review deliverables within the agreed review period.
• Make payments according to the agreed payment schedule.

Sevenunique shall not be liable for delays caused by incomplete requirements, delayed approvals, or failure to provide requested information.

Unless otherwise agreed in writing:

• The Client retains ownership of all materials supplied by the Client.
• Sevenunique retains ownership of its proprietary frameworks, reusable libraries, methodologies, templates, development tools, and source components.
• Ownership of custom-developed deliverables, including source code (where applicable), shall transfer to the Client only after full payment of all applicable invoices has been received.
• Until full payment is received, all intellectual property rights in the deliverables shall remain with Sevenunique Tech Solutions Private Limited.

Projects may include third-party:

• APIs
• Libraries
• Themes
• Plugins
• Fonts
• Payment Gateways
• Cloud Services
• Hosting Providers

Licensing fees and compliance responsibilities remain the Client's responsibility unless specifically included in the proposal.

Sevenunique is not responsible for outages, failures, pricing changes, policy changes, licensing modifications, or discontinued services provided by third-party vendors.

Payment milestones shall be defined in the quotation or agreement.

Unless otherwise agreed:

• 30%–50% advance payment before project initiation.
• Remaining payments according to agreed milestones.
• Final delivery after receipt of all outstanding payments.

Late payments may result in:

• Suspension of services
• Delay in delivery
• Administrative charges
• Legal recovery proceedings where applicable

Unless expressly stated otherwise, third-party costs such as domain registration, web hosting, SSL certificates, software licenses, cloud infrastructure, SMS services, email services, payment gateway charges, and external subscriptions are not included in the quoted fees and shall be borne by the Client.

All payments are non-refundable except where expressly agreed in writing.

If the Client terminates the project:

• Work completed up to the cancellation date shall be billed.
• Advance payments already utilized are non-refundable.
• Sevenunique may retain completed work until outstanding payments have been cleared.

Any feature or requirement outside the approved project scope shall be treated as a Change Request.

Additional work may result in:

• Additional development charges
• Revised delivery timelines
• Updated project estimates
• Repeated revisions after approval may be billed separately.

The Client shall review submitted work within seven (7) calendar days.

If no written feedback is received during this period, the submitted work shall be deemed approved, and development will proceed based on the approved version.

Delivery timelines are estimates and depend upon:

• Timely client approvals
• Availability of required information
• Third-party dependencies
• Technical constraints
• Force majeure events

Sevenunique will make reasonable efforts to meet agreed schedules but does not guarantee delivery dates.

Unless otherwise specified:

• One (1) month of complimentary bug-fix support is provided after deployment.
• Complimentary support covers only bugs or defects related to the originally delivered work.
• New features, redesigns, integrations, server administration, content updates, third-party software updates, or issues caused by unauthorized modifications are not included.
• Ongoing maintenance is available under separate AMC or support plans.

Where API services are provided:

• API keys remain confidential.
• Clients must protect API credentials.
• Excessive requests, abuse, scraping, reverse engineering, or unauthorized use are prohibited.
• Sevenunique may suspend API access to protect service integrity.
• API rate limits may apply.

For SaaS products:

• Subscription fees must be paid in advance.
• Services may be subject to scheduled maintenance.
• Account owners are responsible for account security.
• Abuse, illegal activity, or misuse may result in immediate suspension or termination.

Both parties agree to maintain the confidentiality of business, financial, technical, and proprietary information disclosed during the project.

Confidential information shall not be disclosed except with prior written consent or where required by law.

Sevenunique processes information in accordance with its Privacy Policy and applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), where applicable.

All services are provided on an "as is" and "as available" basis.

Except as expressly stated in these Terms, Sevenunique makes no warranties, express or implied, regarding merchantability, fitness for a particular purpose, uninterrupted operation, or compatibility with every third-party platform.

To the maximum extent permitted by law, Sevenunique shall not be liable for:

• Loss of revenue
• Loss of profits
• Loss of business
• Loss of goodwill
• Indirect or consequential damages
• Data loss caused by third-party systems
• Cyberattacks beyond reasonable control
• Hosting failures
• Cloud outages
• Payment gateway downtime
• Third-party API failures

Total liability shall not exceed the total amount actually paid by the Client for the affected service.

The Client agrees to indemnify and hold harmless Sevenunique Tech Solutions Private Limited from any claims, damages, liabilities, losses, costs, or legal expenses arising from:

• Misuse of our services
• Violation of these Terms
• Client-supplied content
• Intellectual property infringement
• Unlawful activities

Sevenunique shall not be liable for delays caused by events beyond its reasonable control, including:

• Natural disasters
• Internet failures
• Cyber incidents
• Government restrictions
• Labor disputes
• Pandemics
• Power failures
• Failures of third-party infrastructure

Unless otherwise agreed in writing or restricted under a Non-Disclosure Agreement (NDA), Sevenunique may display completed projects, screenshots, logos, company names, and general project descriptions in its portfolio, official website, proposals, presentations, and marketing materials.

Confidential information will never be disclosed without prior written consent.

• Non-payment
• Fraud
• Illegal activities
• Security risks
• Violation of these Terms

The parties shall first attempt to resolve any dispute through good-faith negotiation.

If unresolved within thirty (30) days, the matter may proceed to mediation or arbitration before litigation, without prejudice to either party's right to seek urgent injunctive relief.

These Terms shall be governed by the laws of India.

Any dispute shall be subject to the exclusive jurisdiction of the competent courts located in Jaipur, Rajasthan, India, unless otherwise agreed in writing.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms, together with the applicable proposal, quotation, Statement of Work (SOW), purchase order, agreement, Privacy Policy, and API Terms, constitute the entire understanding between the parties and supersede all prior discussions relating to the subject matter.

Sevenunique reserves the right to modify these Terms at any time.

The latest version will always be available on our website. Continued use of our website or services constitutes acceptance of the revised Terms.